Studio Terms

PAYMENTS:

All packages are priced individually (per-person) they are non-refundable and non-transferable. The freezing of membership/packages are not permitted.

If you choose to purchase a membership package, Monthly, Private or Duets and we are forced to close the studio due to inclement weather, no refunds or extensions will be permitted.

Your monthly or 60 day packages must be used in full or the balance will be forfeited.

Payments can be made through our MINDBODY software before attending your class/session.  We are a cashless studio. All payments are by credit card only.

All memberships renew monthly and need a 14 days notice to cancel. The monthly fee will be charged automatically and approximately on the same day of the month when the original purchase was made.

CANCELLATIONS:

All unlimited monthly memberships, 5 & 8 pack sessions not cancelled within 12 hours of class will be charged a $10.00 late fee.

All unlimited monthly membership NO SHOWS will be charged a $25.00 fee.

All single, 5 & 8 pack session NO SHOWS will forfeit that session.

Availability, schedule, pricing and instructors are subject to change without notice.

Please use the MINDBODY scheduling system to manage your account for signing into classes and for cancellation. There’s a chance that messages left on our voicemail or email will not be received on time to guarantee you a spot or insure your cancellation notice was received.

STUDIO ETIQUETTE:

All sessions are 55 minutes. If you are late to a session, the instructor must still end at the originally scheduled time.

If you are new to Pilates and would like to take equipment classes, Introduction to Pilates sessions are required (2 private sessions). No prior experience is needed to attend open level Mat classes.

Please refrain from wearing any type of perfumes, lotions or body oils prior to coming to the studio.

Please wear comfortable workout clothing, no zippers or anything that may damage the upholstery equipment.

Only water bottles are permitted in the studio.

Please turn cell phones to off or vibrate. Please leave the studio if you must accept a call.