Studio Terms

PAYMENTS:

All packages are priced individually (per-person) they are non-refundable and non-transferable. The freezing of membership/packages are not permitted.

If you choose to purchase a membership package, Monthly, Private or Duets and we are forced to close the studio due to government mandates or inclement weather, you agree to meet us virtually online. No refunds or extensions will be permitted.

Your monthly or 60 day packages must be used in full or the balance will be forfeited.

Payments can be made through our MINDBODY software before attending your class/session. Checks and cash are accepted prior to scheduling classes.

All memberships renew monthly and need a 14 days notice to cancel. The monthly fee will be charged automatically and approximately on the same day of the month when the original purchase was made.

CANCELLATIONS:

All appointments not cancelled within 24 hours will be charged a $25.00 fee.

Missing a session or class without notice of cancellation, a “no show” will result in full charge for that session.

Availability, schedule, pricing and instructors are subject to change without notice.

Please use the MINDBODY scheduling system to manage your account for signing into classes and for cancellation. There’s a chance that messages left on our voicemail or email will not be received on time to guarantee you a spot or insure your cancellation notice was received.

STUDIO ETIQUETTE:

All sessions are 55 minutes. If you are late to a session, the instructor must still end at the originally scheduled time.

If you are new to Pilates and would like to take equipment classes, Introduction to Pilates sessions are required (1 private session, 1 Introduction to Pilates group equipment class, 2 mat classes). No prior experience is needed to attend open level Mat classes.

Please wear comfortable workout clothing, no zippers or anything that may damage the upholstery equipment.

Only water bottles are permitted in the studio.

Please turn cell phones to off or vibrate. Please leave the studio if you must accept a call.

COVID-19 PROCEDURES:

Your safety and the safety of our staff is of utmost importance. We follow all CDC guidelines and clean all equipment and props after each use. The studio is cleaned daily. We ask that you also give the equipment and props a wipe after use.

Please do not attend classes if you are not feeling well.

Masks are not required for fully vaccinated adults. They are recommended for unvaccinated adults.